Me: Hello, what is your emergency today? (i say that in hopes they’ll feel like an idiot if they are there for something dumb). Her: I swallowed two pills and want to know what they are. Me: Were you seen here and prescribed these pills? Her: no, i found them in an old purse but the label fell off. Me: why did you take the pills? Her: I was always told I need to finish my prescribed meds or else they won’t work.